Virtual Testing Devices freezes

Question & Answer Builds
1

Bitrise Build Issue Report template

Description of the issue

Our Test workflow is freezing when Virtual Testing Devices start. All these builds end up aborted by timeout and I am unable to get a log of what went wrong with the testing procedure.

Environment:

Issue started on May 28. We are using Android Linux default stack.

If on Bitrise.io: which stack? If not on Bitrise.io: on what operating system? (Plus any other information you can share)

Failed in [BETA] Virtual Device Testing for Android latest version (v.1.0.2)

Reproducibility

It happens always for Testing workflow

  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : NO
  • Does the issue happen sporadically, or every time? : Happens everytime Testing workflow is triggered
  • Does upgrading the build Step to the latest version help? : NO, step is now in the latests version
  • When did the issue start? : Issue started on May 28

Local reproduction

Can it be reproduced on your own Mac/PC by following our local debug guide? Please follow at least the first section (“Testing with a full clean git clone”) to make sure to test the state of the code what bitrise.io will get when it does a git clone in the clean environment! If possible please note which sections you tried.

Local reproduction: Linux / Android (docker based) stack builds

Cannot reproduce locally

Build log

2

Hi!

Could you please enable Bitrise Support user for this app and copy paste the URL of the app?

You can enable the Bitrise Support user by:

  • Select your app
  • Open the Settings tab.
1 Like
3

Support enabled. App url is the following https://www.bitrise.io/app/5597a606e5429e47

4

Thank you!

Could you please change the Test Timeout from 3600 to 3000 in “Virtual Device Testing for Android” step and start a new build?

Because if the UI test needs more time than your max Build time you will not get any log from the test.

1 Like
5

Yes sir. Changed 3600 to 3000 timeout and rebuilding.

6

With 3000s build was aborted, Changed to 2400 = 40mins.

7

Is on my side. I am having test logs and one is failing. Will fix it and everything must be OK now. This issue can be closed.

Thanks for your support and prompt response.

1 Like
8

We are happy the issue is resolved.
If you need any help feel free to ask it in a new thread.

1 Like