Internal error: failed to create or connect to the perfect build environment. Don't worry, build should restart soon

Question & Answer Builds
1

Bitrise Build Issue Report template

Description of the issue

Builds repeatedly fail with the message:

Internal error: failed to create or connect to the perfect build environment. Don’t worry, build should restart soon.

Environment:

On Bitrise.io… (non-OS specific)

If on Bitrise.io: which stack? If not on Bitrise.io: on what operating system? (Plus any other information you can share)

The “Hobby” pricing tier.

I assume the stack is the “StandardMachine” - LINUX 2xCPU (n1)

Not applicable - build doesn’t even start.

Reproducibility

  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : NO
  • Does the issue happen sporadically, or every time? : EVERY TIME
  • Does upgrading the build Step to the latest version help? : NO
  • When did the issue start? : 12th August 2018

Local reproduction

Can it be reproduced on your own Mac/PC by following our local debug guide? Please follow at least the first section (“Testing with a full clean git clone”) to make sure to test the state of the code what bitrise.io will get when it does a git clone in the clean environment! If possible please note which sections you tried.

Local reproduction: Linux / Android (docker based) stack builds

Can it be reproduced by running the build locally, after doing a new git clone of the repository into the /tmp directory and running the build from there with the Bitrise CLI ( https://www.bitrise.io/cli )? If no, can it be reproduced with Docker (using the same docker images / environment we use on bitrise.io)? Related guide: Running your build locally in Docker - Bitrise Docs .

Build log

No log to share.

Duplicate of Internal error: failed to create or connect to the perfect build environment ?

29%20pm

2

Status page is showing all green / 100% uptime… is that just the bitrise.io website?
https://status.bitrise.io/

14%20pm
14%20pm871×692 29 KB

3

Hi @nickgrealy,

Sorry for the inconvenience caused! Our team is investigating the issue. We are not yet sure about what could be causing the issue, but the status page should be up-to-date now and we’ll be posting details on the investagion/resolution.

4

Hi @nickgrealy ,
​The issue should be resolved now and the builds should be able to start on the MacOS machines. Sorry for the inconvenience caused!

1 Like