When adding a new app, I’m trying to load my bitbucket repo’s. The bitbucket account is actually linked but I’m always getting the “Failed to load provider info!” error.
I checked the network log and the following request returns a 500 error: https://www.bitrise.io/repository/list/bitbucket.json.
Linking a GitHub account does work flawless. Is anyone else experiencing this issue?
Hi,
That error is most likely related to a timeout, that the Bitbucket API did not respond with the list of your accessible repos in time.
Do you have a really large number of repositories? If you try it again right now does it still happen? (might have been just a temporary Bitbucket API issue)
Alternatively, you can choose the Other / Manual option on the add new app page, and just copy paste the SSH git clone URL from Bitbucket (something like: git@bitbucket.org:USER/REPO.git - you can find it on the repository’s bitbucket overview page).
If you have any questions just let us know! 
Looks like the issue is indeed a tmeout. We have over 1000 repositories in Bitbucket. I created a new bitbucket account and only gave rights for the repositories I need and this works as expected.
Thanks for clearing that out!
Thanks @fre.willems for the info / confirmation, we’ll try to find a better / built in solution! 