Deploy to bitrise fails with 500

deploy
#1

Hi

currently all of our workflows that have the “deploy to bitrise” step fail. The reason seems to be a 500 server error.
“Deploy failed, error: failed to finish apk artifact, error: failed to create artifact on bitrise, status code: 500, response: {“status”:500,“error”:“Internal Server Error”}”

Is there any status page of that server?

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#2

Can you please retry it? It seems there was a short, temporary bitrise.io website issue which might have caused this.

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#3

trying again. thanks for the immediate response

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#4

Resolved. Thanks!

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#5

We just found the root cause of the issue and rolled back to the version before that, a fix will be deployed soon, until that we’ll keep the previous version in production :slight_smile:

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#6

That’s great.
While that was going on, we have integration with bitbucket which reports “build in progress”, which is false if I navigate to the specific build.
I will make another commit, to trigger a new build, see if that fixes the problem

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#7

Seems like the associated builds for that trigger are completely gone from bitbucket.
But the builds are properly triggered if I navigate to bitrise

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#8

For webhook related troubleshooting please see the related docs at: https://devcenter.bitrise.io/webhooks/troubleshooting/

If that wouldn’t help please create a new issue or contact our support :slight_smile:

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#9

And if you’re referring to the build status being not reflected on bitbucket, you can find the related troubleshooting guide at: https://devcenter.bitrise.io/faq/github-pull-request-status-troubleshooting/

Although it’s for github, the same requirements apply for bitbucket.org too :slight_smile:

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closed #10

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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