Ios-auto-provision step throws there is no App ID with ID '[REDACTED]' on this team

Bitrise Build Issue Report template

Description of the issue

The certificates are available but when trying to download the automatic provisioning profiles, ios-auto-provision step throws error:

       "resultString"=>"There is no App ID with ID '[REDACTED]' on this team.", 
       "userString"=>"There is no App ID with ID '[REDACTED]' on this team.", 


Where did the issue happen?

stack: Xcode 11.4.x, on macOS 10.15.3 (Catalina)

Which build Step causes the issue and which version of the step?


  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : NO
  • Does the issue happen sporadically, or every time? : everytime
  • Does upgrading the build Step to the latest version help? : NO
  • When did the issue start? :

Build log

Hi @niraj.rajbhandari, thanks! Can you please enable Support Access?

Hi bitce, I have enabled support access for the app.

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Hi @niraj.rajbhandari!

Sorry for the long delay. Can you please make absolutely sure that you’re using the right ID, and the app in question is assigned to this very team ID? We believe that this can occur because the app is not assigned and there seems to be multiple teams involved.