Keystore was tampered with, or password was incorrect

Bitrise Build Issue Report template

Description of the issue

Running the app sign phase, I’m having the following issue:
Failed to create keystore helper, error: [keytool error: Keystore was tampered with, or password was incorrect


Where did the issue happen?

If on which stack? If not on on what operating system? (Plus any other information you can share)

Which build Step causes the issue and which version of the step?

| (11) sign-apk |
| id: sign-apk |
| version: 1.7.2 |
| collection: GitHub - bitrise-io/bitrise-steplib: New Bitrise StepLib |
| toolkit: go |
| time: 2020-11-14T23:45:17Z


  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : YES/NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : YES/NO
  • Does the issue happen sporadically, or every time? : NO
  • Does upgrading the build Step to the latest version help? : YES/NO
  • When did the issue start? : Today (2020-11-14)

Local reproduction

Haven’t tried

Local reproduction: Linux / Android (docker based) stack builds

Haven’t tried

Build log

Hi @jquin_ag, can you enable Support User access for us on this project? :slight_smile:

Hi bitce!

Someone changed the password, that was the reason. :confused:

Thanks for your support

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