iOS certi fail to download (dial tcp i/o timeout)


Bitrise Build Issue Report template

Description of the issue

I am trying to build an iOS project. The certificate-and-profile-installer@1 step fail.
Looks like it cant connect to Amazon S3 to download the certificate file.

Downloading certificate: 1/2 Get************* dial tcp i/o timeout -> Retrying... Get*************: dial tcp i/o timeout -> Retrying... Get*************: dial tcp i/o timeout Download failed, err: Get [REDACTED]: dial tcp i/o timeout


Where did the issue happen?

If on which stack? If not on on what operating system? (Plus any other information you can share)

MacOS when building iOS

Which build Step causes the issue and which version of the step?



  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : No
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : No
  • Does the issue happen sporadically, or every time? : Happens today. Was okay last week
  • Does upgrading the build Step to the latest version help? : No upgrades
  • When did the issue start? : Today

Local reproduction

No. I can access the url just fine (Getting access denied is okay for me because the error suggests internet connectivity issue)

Local reproduction: Linux / Android (docker based) stack builds


Build log



Maybe connected, But When I ping the same address locally I get a different IP:


Pinging [] with 32 bytes of data:
Reply from bytes=32 time=223ms TTL=36



Works now… maybe was just some network issue


closed #4

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