Bitrise Build Issue Report template
Description of the issue
I am trying to build an iOS project. The certificate-and-profile-installer@1
step fail.
Looks like it cant connect to Amazon S3 to download the certificate file.
Downloading certificate: 1/2 Get https://concrete-userfiles-production.s3.us-west-2.amazonaws.com/build_certificates/uploads/125189/original/************* dial tcp 52.218.204.209:443: i/o timeout -> Retrying... Get https://concrete-userfiles-production.s3.us-west-2.amazonaws.com/build_certificates/uploads/125189/original/*************: dial tcp 52.218.201.225:443: i/o timeout -> Retrying... Get https://concrete-userfiles-production.s3.us-west-2.amazonaws.com/build_certificates/uploads/125189/original/*************: dial tcp 52.218.205.153:443: i/o timeout Download failed, err: Get [REDACTED]: dial tcp 52.218.205.153:443: i/o timeout
Environment:
Where did the issue happen?
If on Bitrise.io: which stack? If not on Bitrise.io: on what operating system? (Plus any other information you can share)
MacOS when building iOS
Which build Step causes the issue and which version of the step?
certificate-and-profile-installer@1
Reproducibility
- Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : No
-
Does a rebuild without caches help? (You can remove the
Cache:Pull
andCache:Push
steps temporarily to not to use the cache, or you can delete all the caches on theSettings
tab of the app. : No - Does the issue happen sporadically, or every time? : Happens today. Was okay last week
- Does upgrading the build Step to the latest version help? : No upgrades
- When did the issue start? : Today
Local reproduction
No. I can access the url just fine (Getting access denied is okay for me because the error suggests internet connectivity issue)
Local reproduction: Linux / Android (docker based) stack builds
Same
Build log
https://app.bitrise.io/build/fa85600a1d1eac62#?tab=log