Could not configure Apple Service authentication: no credentials provided

Bitrise Build Issue Report template

Description of the issue

Credentials are not working on the step ‘Deploy to iTunes Connect - Application Loader’.
This was working on previous version (0.X.X), I have correct apple id and password set up. But I get following error:

Could not configure Apple Service authentication: no credentials provided

I’m using apple_id connection (so no API), and I double checked that Apple ID and Password are correct.
I’m guessing that I have something wrong on my settings, since this never worked with version 1.X. I haven’t found help anywhere, hence this topic.

Thanks for the help


Where did the issue happen?

Xcode 12.5.x, on macOS 11.2 (Big Sur)

Which build Step causes the issue and which version of the step?



  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? : NO
  • Does the issue happen sporadically, or every time? : Every time
  • Does upgrading the build Step to the latest version help? : NO
  • When did the issue start? : When I upgraded from version 0.x to 1.x (latest)

Local reproduction

_Can it be reproduced on your own Mac/PC?
I get the same result locally with Bitrise CLI. I put the credentials in .bitrise.secrets.yml file.

Build log

Having the same issue, authentication with apple_id/password works fine in version 0.X but is not working in version 1.X ( Could not configure Apple Service authentication: no credentials provided).

Hi @JavRok and @pedro.leal! This error message suggest you haven’t selected the Apple account on the Team tab of your app for your project to be using. If you select ‘apple_id’ as your method, step inputs other than the App Specific Password are ignored. If you leave it on automatic, they’re used as a fallback, so switching that setting in itself might solve this.

This is just a guess however, please include a build URL or logfiles if you’d like us to take a look at these issues.

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