Build doesn't end after step fails

Bitrise Build Issue Report template

Description of the issue

We’ve run into this a couple times where a build will run and fail due to the code failing to compile or the tests failing, then bitrise keeps reporting that the build is running until it times out or we manually abort the build.


On Xcode 12.5.x, on macOS 11.2 (Big Sur)

Which build Step causes the issue and which version of the step?

Script v1.1.6
Though I don’t know if that step is the issue.


  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. : NO
  • Does the issue happen sporadically, or every time? : Tough to say, it seems to happen every time, but our build don’t frequently fail.
  • Does upgrading the build Step to the latest version help? : NO
  • When did the issue start? : Maybe within the past month.

Local reproduction

Can it be reproduced on your own Mac/PC by following our local debug guide? Please follow at least the first section (“Testing with a full clean git clone”) to make sure to test the state of the code what will get when it does a git clone in the clean environment! If possible please note which sections you tried.

No, using the bitrise command locally exits correct when one of the steps fails.

Build log

An attempted rebuild

Hello @CraigSiemens :smiley:

It looks like this was resolved by our engineers on the 28th. If this issue is still occurring, can you please submit a support ticket with a build URL and enable support access?

To enable support access, go to the “Settings” tab for the app. Scroll down to “Enable Bitrise Support User for this app” and toggle the switch located on the right to the on position.


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