All of them exist on my slack group, but I’m not sure if we need to do something different for sending individuals messages to these users, without having to create a channel, which is something we have already, but we would like to move away from that approach, any suggestions?
If you are trying to message a channel, I think the name you provide should be identical to what you see on Slack, in this scenario, the channel names don’t actually contain the @ pre-fix.
A fairly easy solution would be to give the channel a name
Tx for your reply, we are actually using a channel, and it works ok, but the question was more about sending individuals messages to multiple users, without actually having to create a channel for that.
Ah sorry, got confused by the wording Are you using an API token to accomplish this? I personally don’t have one available at the moment, but note that webhooks can only be created for specific channels so this can’t be done with them