We heard from a number of you that the Bitrise Desktop App was signing you out far too often, sometimes daily, and making you sign back in and reselect your workspace. Occasionally it dropped the connection without it being obvious at all. Thanks to everyone who reported it. Here’s what was going wrong and what we’ve done about it.
What was happening
The app is meant to renew your session quietly in the background so you stay connected. In practice it wasn’t doing that reliably. After the app had been closed or asleep for about a day, or after a brief network drop, it could fail to renew and sign you out instead. A related error could also stop local-directory projects from loading.
It’s worth being straight about one thing: signing out is the app’s last-resort recovery. When something goes wrong internally, signing out and back in resets everything to a known-good state. So the goal of these fixes isn’t to remove that safety net, it’s to stop it triggering when it shouldn’t.
What we fixed
v1.0.1
- The app now renews your session automatically after being closed or asleep, so you stay signed in instead of being kicked out after a day.
- Fixed the related error that could stop local-directory projects from loading.
v1.0.2
- The app no longer signs you out on a brief network drop or a transient error.
- It’s more careful about renewing your session when your Mac wakes.
Together these cover the cases we were able to reproduce, which accounted for the reports we saw.
An honest note
We don’t want to promise this can never happen again. Sign-out is still the recovery path when the app hits something unexpected, and there’s one rare case we’re still chasing. If you do get signed out on v1.0.2, a rough timestamp of when it happened helps us a lot in tracking it down.
How to update
Update to v1.0.2 to get these fixes. You can download the latest release here: Release v1.0.2 · bitrise-io/bitrise-desktop-app · GitHub
If you’re not sure the update landed, the menu bar app shows an “update available” prompt when a newer version is out, and you can always grab the latest DMG from the releases page above.
Please keep sharing feedback. It helps make things better 