Problem with OpenVPN disconnecting

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1

Hi,
I’m having problems with OpenVPN step connecting and disconnecting. I’m trying to use TCP but have also had a similar experience with UDP.

2024-08-23 05:44:54 WARNING: Compression for receiving enabled. Compression has been used $
2024-08-23 05:44:54 Note: --cipher is not set. OpenVPN versions before 2.5 defaulted to BF$
2024-08-23 05:44:54 WARNING: file 'client.key' is group or others accessible
2024-08-23 05:44:54 OpenVPN 2.6.9 aarch64-apple-darwin23.2.0 [SSL (OpenSSL)] [LZO] [LZ4] [$
2024-08-23 05:44:54 library versions: OpenSSL 3.3.1 4 Jun 2024, LZO 2.10
2024-08-23 05:44:54 WARNING: No server certificate verification method has been enabled.  $
2024-08-23 05:44:54 TCP/UDP: Preserving recently used remote address: [AF_INET]47.241.38.1$
2024-08-23 05:44:54 Socket Buffers: R=[131072->131072] S=[131072->131072]
2024-08-23 05:44:54 Attempting to establish TCP connection with [AF_INET]47.241.38.11:11194
2024-08-23 05:44:55 TCP connection established with [AF_INET]47.241.38.11:11194
2024-08-23 05:44:55 TCPv4_CLIENT link local: (not bound)
2024-08-23 05:44:55 TCPv4_CLIENT link remote: [AF_INET]47.241.38.11:11194
2024-08-23 05:44:55 Connection reset, restarting [0]
2024-08-23 05:44:55 SIGUSR1[soft,connection-reset] received, process restarting
2024-08-23 05:44:55 Restart pause, 1 second(s)
2024-08-23 05:44:56 WARNING: No server certificate verification method has been enabled.  $
2024-08-23 05:44:56 TCP/UDP: Preserving recently used remote address: [AF_INET]47.241.38.1$
2024-08-23 05:44:56 Socket Buffers: R=[131072->131072] S=[131072->131072]
2024-08-23 05:44:56 Attempting to establish TCP connection with [AF_INET]47.241.38.11:11194
2024-08-23 05:44:56 TCP connection established with [AF_INET]47.241.38.11:11194
2024-08-23 05:44:56 TCPv4_CLIENT link local: (not bound)
2024-08-23 05:44:56 TCPv4_CLIENT link remote: [AF_INET]47.241.38.11:11194
2024-08-23 05:44:56 Connection reset, restarting [0]
2024-08-23 05:44:56 SIGUSR1[soft,connection-reset] received, process restarting
2024-08-23 05:44:56 Restart pause, 1 second(s)
2024-08-23 05:44:57 WARNING: No server certificate verification method has been enabled.  $
2024-08-23 05:44:57 TCP/UDP: Preserving recently used remote address: [AF_INET]47.241.38.1$
2024-08-23 05:44:57 Socket Buffers: R=[131072->131072] S=[131072->131072]
2024-08-23 05:44:57 Attempting to establish TCP connection with [AF_INET]47.241.38.11:11194
2024-08-23 05:44:58 TCP connection established

Screenshot 2024-08-23 at 3.43.57 PM
Screenshot 2024-08-23 at 3.43.57 PM2336×1182 328 KB

with [AF_INET]47.241.38.11:11194

When I run with UDP I get a message cutting connections because " TLS Error: TLS key negotiation failed to occur within 60 seconds" Which suggest that the port I’m using for the VPN server is being blocked by the bitrise firewall. Unfortunately I can’t change the VPN port on our server.

Another posibility is the warning "WARNING: No server certificate verification method has been enabled. " .

Does anyone have any ideas what happening here?

Thanks in advance.

Tim

2

Hi @tim.kreger7879,

Please raise a support ticket and a member of the support team will investigate. Please also enable support access so they can look at your app - Enabling the Bitrise Support Access for your app - Bitrise Docs

Thank you!
Balazs

3

Hi . I raised a ticket last week. 26th aug. No action appears to have been taken as of yet.

4

Hi @tim.kreger7879,

Can you please enabling the Bitrise Support Access for your app - Bitrise Docs? We need that to enable the technical investigation.

5

The support access is set on this project Bitrise - Mobile Continuous Integration and Delivery - iOS & Android Build Automation

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