Install Android Components Hung for 1 Hour

All builds were working fine and then randomly I got one where the android step hung for over an hour… normally my entire build pipeline complete within 30 minutes. Of course I was billed for this. Does anyone have any guidance as to why this may have occurred?

Logs are as follows:

- GradlewPath: apps/react-native/android/gradlew
- AndroidHome: /usr/local/share/android-sdk
- AndroidSDKRoot: /usr/local/share/android-sdk
- NDKVersion: <unset>
- GradlewDependenciesOptions: []
Set executable permission for gradlew
Initialize Android SDK
Clearing NDK environment
Ensure android licences
Ensure required Android SDK components

Hi @vai130,

We are sorry, this happened. Without knowing the details, please note, that this step is relying on the official android tools. I suggest using the hanging build detection option to avoid such issues in the future.

Can you please raise a support ticket here and a member of the support team will investigate.

Please also enable support access so they can look at your app - Enabling the Bitrise Support Access for your app - Bitrise Docs

Thank you!