Error getting account plan data


#1

after the recent incident was resolved I started receiving this prompt when trying to view the dashboard or account page


#2

Hi @j-j-m,

We are really sorry for the inconvenience caused! It looks like we reached an api rate limit at our payment processor service and this is causing the issue. I’ll update you as soon as there’s any progress on this!


#3

Hi @j-j-m,

Our website team investigated the issue and they identified and eliminated the cause. We are still monitoring our services, but now everything should be back to normal. If you’d see any issues let me know! :nerd_face:And again, sorry for the inconvenience!