# Deploy to iTunes Connect Error

**URL:** <https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774>\
**Category:** Issues\
**Created:** [April 10, 2018, 12:19pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774 "2018-04-10T12:19:10Z")\
**Posts on this page:** 14\
**Page:** 1

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 10, 2018, 12:19pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/1 "2018-04-10T12:19:10Z")

</div>

I get an error on “Your Apple ID account is attached to other iTunes providers. You will need to specify which provider you intend to submit content to by using the -itc\_provider command. Please contact us if you have questions or need help. (1627)”.  
I don’t understand at all ☹

---

<div class="post-metadata">

**Author:** ![jvossen](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/jvossen/32/1386_2.png) [@jvossen](https://discuss.bitrise.io/u/jvossen)\
**Post date:** [April 10, 2018, 2:46pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/2 "2018-04-10T14:46:19Z")

</div>

I haven’t sent any build to itunes connect via bitrise yet, but by the looks of the error I’d say that your apple developper account is linked to multiple Itunes providers (multiple companies I guess) and that you should precise on which company you wished to send the build via the -itc\_provider (I guess it’s a parameter your can specify when sending the build)

---

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 10, 2018, 4:06pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/3 "2018-04-10T16:06:28Z")

</div>

But I’m giving the Team ID in the parameters for this part of the workflow. Also I have no idea where to write the -itc\_provider and what to write there.

---

<div class="post-metadata">

**Author:** ![jvossen](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/jvossen/32/1386_2.png) [@jvossen](https://discuss.bitrise.io/u/jvossen)\
**Post date:** [April 11, 2018, 1:04pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/4 "2018-04-11T13:04:53Z")

</div>

What’s the step you used in your workflow? (I think there are two steps to send a build on itunesConnect right now)

I can take a look, I haven’t tried to send a build to itunesConnect yet because I have another issue that doesn’t permit me to do it.

---

<div class="post-metadata">

**Author:** ![viktorbenei](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/viktorbenei/32/18_2.png) [@viktorbenei](https://discuss.bitrise.io/u/viktorbenei)\
**Post date:** [April 11, 2018, 4:25pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/5 "2018-04-11T16:25:26Z")

</div>

This stackoverflow thread might also help:

> <https://stackoverflow.com/questions/38847260/your-apple-id-account-is-also-attached-to-other-itunes-providers>

It seems this might be caused by a pending agreement e.g. on [http://itunesconnect.apple.com/](http://itunesconnect.apple.com/) which you have to accept.

---

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 12, 2018, 5:15am UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/6 "2018-04-12T05:15:33Z")

</div>

Thank you for trying to help, but this is a new account and Application Loader is working perfectly. It is only through Bitrise that is doesn’t work.

---

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 12, 2018, 9:13am UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/7 "2018-04-12T09:13:28Z")

</div>

There is only one step now for iTunes Connect - the title is “Deploy to iTunes Connect”. The other one (Deploy to iTunes Connect / TestFlight (with Shenzhen)), which works perfectly by the way, is now obsolete…

---

<div class="post-metadata">

**Author:** ![jvossen](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/jvossen/32/1386_2.png) [@jvossen](https://discuss.bitrise.io/u/jvossen)\
**Post date:** [April 12, 2018, 9:33am UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/8 "2018-04-12T09:33:37Z")

</div>

Ok, I just took a look at the step source code, and it uses fastlane, maybe the API changed and the step isn’t updated yet.

What you can also try, is to set the Team name instead of the team id, as i see you can set both but only one will be taken into account. It’s worth a shot I guess.

If it still doesn’t work, I encourage you to write an issue on the step github :

> **[Issues · bitrise-steplib/steps-deploy-to-itunesconnect-deliver](https://github.com/bitrise-steplib/steps-deploy-to-itunesconnect-deliver/issues)**
>
> Deploy to iTunes Connect with Deliver. Contribute to bitrise-steplib/steps-deploy-to-itunesconnect-deliver development by creating an account on GitHub.

Maybe they’ll be able to help you more than us 🙂

---

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 12, 2018, 9:37am UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/9 "2018-04-12T09:37:38Z")

</div>

Will try it, thanks

---

<div class="post-metadata">

**Author:** ![viktorbenei](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/viktorbenei/32/18_2.png) [@viktorbenei](https://discuss.bitrise.io/u/viktorbenei)\
**Post date:** [April 13, 2018, 11:49am UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/10 "2018-04-13T11:49:37Z")

</div>

Let us know how it goes @Iditb! 😉

---

<div class="post-metadata">

**Author:** ![godreikrisztian](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/godreikrisztian/32/22_2.png) [@godreikrisztian](https://discuss.bitrise.io/u/godreikrisztian)\
**Post date:** [April 16, 2018, 12:34pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/11 "2018-04-16T12:34:59Z")

</div>

Hi @Iditb,

it seems you need to specify a fastlane deliver command’s flag: `--itc_provider` .  
This flag is not wired in as a step input for the `Deploy to iTunes Connect` step,  
but the step has an input: `Additional options for deliver call`, this input allows you to specify additional flag for the deliver call.

To get your itc provider pls run:

```auto
pathToXcode.app/Contents/Applications/Application\ Loader.app/Contents/itms/bin/iTMSTransporter \
  -m provider \
  -u 'USERNAME' \
  -p 'PASSWORD' \
  -account_type itunes_connect \
  -v off

```

once you get your provider specify the `Additional options for deliver call`: `--itc_provider YOUR_PROVIDER` input of the `Deploy to iTunes Connect` step.

---

<div class="post-metadata">

**Author:** ![Iditb](https://avatars.discourse-cdn.com/v4/letter/i/65b543/32.png) [@Iditb](https://discuss.bitrise.io/u/Iditb)\
**Post date:** [April 16, 2018, 1:15pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/12 "2018-04-16T13:15:19Z")

</div>

> [@godreikrisztian](#):
>
> –itc\_provider

It works, thanks a lot. I needed to write --itc\_provider TEAM\_ID

---

<div class="post-metadata">

**Author:** ![viktorbenei](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/viktorbenei/32/18_2.png) [@viktorbenei](https://discuss.bitrise.io/u/viktorbenei)\
**Post date:** [April 16, 2018, 3:06pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/13 "2018-04-16T15:06:18Z")

</div>

Thanks for reporting @Iditb! 🙂

---

<div class="post-metadata">

**Author:** ![viktorbenei](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/viktorbenei/32/18_2.png) [@viktorbenei](https://discuss.bitrise.io/u/viktorbenei)\
**Post date:** [April 16, 2018, 3:06pm UTC](https://discuss.bitrise.io/t/deploy-to-itunes-connect-error/4774/14 "2018-04-16T15:06:32Z")

</div>

Ohh and thanks for the tips @jvossen! 😉
