# Could not configure Apple Service authentication: no credentials provided **URL:** \ **Category:** Builds\ **Tags:** step, deploy, ios\ **Created:** [May 9, 2021, 4:24pm UTC](https://discuss.bitrise.io/t/could-not-configure-apple-service-authentication-no-credentials-provided/16794 "2021-05-09T16:24:36Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![JavRok](https://avatars.discourse-cdn.com/v4/letter/j/46a35a/32.png) [@JavRok](https://discuss.bitrise.io/u/JavRok)\ **Post date:** [May 9, 2021, 4:24pm UTC](https://discuss.bitrise.io/t/could-not-configure-apple-service-authentication-no-credentials-provided/16794/1 "2021-05-09T16:24:36Z")
# Bitrise Build Issue Report template ## Description of the issue Credentials are not working on the step ‘Deploy to iTunes Connect - Application Loader’. This was working on previous version (0.X.X), I have correct apple id and password set up. But I get following error: _Could not configure Apple Service authentication: no credentials provided_ I’m using **apple\_id** connection (so no API), and I double checked that Apple ID and Password are correct. I’m guessing that I have something wrong on my settings, since this never worked with version 1.X. I haven’t found help anywhere, hence this topic. Thanks for the help ## Environment: **Where did the issue happen?** Xcode 12.5.x, on macOS 11.2 (Big Sur) **Which build Step causes the issue and which version of the step?** deploy-to-itunesconnect-application-loader@1.1 ## Reproducibility - _Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build)_ : NO - _Does a rebuild without caches help?_ : NO - _Does the issue happen sporadically, or every time?_ : Every time - _Does upgrading the build Step to the latest version help?_ : NO - _When did the issue start?_ : When I upgraded from version 0.x to 1.x (latest) ### Local reproduction \_Can it be reproduced on your own Mac/PC? I get the same result locally with Bitrise CLI. I put the credentials in .bitrise.secrets.yml file. ## Build log ---
**Author:** ![pedro.leal](https://avatars.discourse-cdn.com/v4/letter/p/47e85d/32.png) [@pedro.leal](https://discuss.bitrise.io/u/pedro.leal)\ **Post date:** [May 14, 2021, 1:31pm UTC](https://discuss.bitrise.io/t/could-not-configure-apple-service-authentication-no-credentials-provided/16794/2 "2021-05-14T13:31:56Z")
Having the same issue, authentication with **apple\_id** / **password** works fine in version 0.X but is not working in version 1.X ( _Could not configure Apple Service authentication: no credentials provided_). ---
**Author:** ![bitce](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/bitce/32/1639_2.png) [@bitce](https://discuss.bitrise.io/u/bitce)\ **Post date:** [May 25, 2021, 8:03am UTC](https://discuss.bitrise.io/t/could-not-configure-apple-service-authentication-no-credentials-provided/16794/3 "2021-05-25T08:03:44Z")
Hi @JavRok and @pedro.leal! This error message suggest you haven’t selected the Apple account on the Team tab of your app for your project to be using. If you select ‘apple\_id’ as your method, step inputs other than the App Specific Password are ignored. If you leave it on automatic, they’re used as a fallback, so switching that setting in itself might solve this. This is just a guess however, please include a build URL or logfiles if you’d like us to take a look at these issues. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/bitrise/original/2X/d/d901cf2aad020f2dd11918afc89ec2089bb87b35.png) [@system](https://discuss.bitrise.io/u/system)\ **Post date:** [June 24, 2021, 8:03am UTC](https://discuss.bitrise.io/t/could-not-configure-apple-service-authentication-no-credentials-provided/16794/4 "2021-06-24T08:03:45Z")
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