# Cannot connect Apple Developer account **URL:** \ **Category:** Website Issues\ **Created:** [May 5, 2020, 4:54pm UTC](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859 "2020-05-05T16:54:33Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![guykogus](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/guykogus/32/2936_2.png) [@guykogus](https://discuss.bitrise.io/u/guykogus)\ **Post date:** [May 5, 2020, 4:54pm UTC](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859/1 "2020-05-05T16:54:33Z")
When I try and connect my Apple Developer account I get the error message: > Error connecting to apple developer portal. Your Apple ID or password was incorrect I’m trying to sign in using my personal email, which has an expired personal developer account but is also a member of a subscribed team account. I believe I’m getting this error message because my personal account isn’t subscribed, but I’d like to be able to access the subscribed team. Am I right in my guess, because the username and password are definitely correct. ---
**Author:** ![bitce](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/bitce/32/1639_2.png) [@bitce](https://discuss.bitrise.io/u/bitce)\ **Post date:** [May 27, 2020, 10:01am UTC](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859/2 "2020-05-27T10:01:33Z")
Hi @guykogus! Sorry to hear about the issue. Can you please take a screenshot of your browser’s console during this error, and send us the responses that are apparent there? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/bitrise/original/2X/d/d901cf2aad020f2dd11918afc89ec2089bb87b35.png) [@system](https://discuss.bitrise.io/u/system)\ **Post date:** [June 26, 2020, 10:01am UTC](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859/3 "2020-06-26T10:01:35Z")
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