# Build screen share not working **URL:** \ **Category:** Builds\ **Created:** [March 30, 2021, 1:08pm UTC](https://discuss.bitrise.io/t/build-screen-share-not-working/16341 "2021-03-30T13:08:06Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rumble](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@rumble](https://discuss.bitrise.io/u/rumble)\ **Post date:** [March 30, 2021, 1:08pm UTC](https://discuss.bitrise.io/t/build-screen-share-not-working/16341/1 "2021-03-30T13:08:06Z")
Hello, when i try to Rebuild With Remote Access i get this error - Make sure Screen Sharing or Remote Management (in the Sharing section of System Preferences) is enabled on the remote computer. Also ssh not working. On MacOS. Thanks ---
**Author:** ![Roland-Bak](https://sea2.discourse-cdn.com/flex016/user_avatar/discuss.bitrise.io/roland-bak/32/3480_2.png) [@Roland-Bak](https://discuss.bitrise.io/u/Roland-Bak)\ **Post date:** [April 15, 2021, 11:53am UTC](https://discuss.bitrise.io/t/build-screen-share-not-working/16341/2 "2021-04-15T11:53:06Z")
Hello there @rumble 👋 Could you send us a ticket on [https://support.bitrise.io/](https://support.bitrise.io/)? We would require more information to find out what could be causing this. If you could send us a build URL to the build you want to remotely access (with Support Access enabled: [Enabling the Bitrise Support user for your app | Bitrise DevCenter](https://devcenter.bitrise.io/troubleshooting/enabling-bitrise-support-user/) ) that would help a lot! If you can, please also send us a screencast in the ticket, so we can see what steps you are taking 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/bitrise/original/2X/d/d901cf2aad020f2dd11918afc89ec2089bb87b35.png) [@system](https://discuss.bitrise.io/u/system)\ **Post date:** [May 15, 2021, 11:53am UTC](https://discuss.bitrise.io/t/build-screen-share-not-working/16341/3 "2021-05-15T11:53:08Z")
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