# Website Issues

**URL:** https://discuss.bitrise.io/c/archive/website-issues/18.md

[Latest](https://discuss.bitrise.io/latest.md) · [Categories](https://discuss.bitrise.io/categories.md) · [Tags](https://discuss.bitrise.io/tags.md)

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## [About the Website Issues Category](https://discuss.bitrise.io/t/about-the-website-issues-category/20787)

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**Author:** [@damien.murphy](https://discuss.bitrise.io/u/damien.murphy)\
**Replies:** 0\
**Last updated:** [August 20, 2022, 6:19pm UTC](https://discuss.bitrise.io/t/about-the-website-issues-category/20787 "2022-08-20T18:19:33Z")

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This section of the community has been archived to better ensure our customers get access to answers faster. The community can still help answer questions, so please post your questions into the Q&A Section If you need …

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## [About the Website Issues category](https://discuss.bitrise.io/t/about-the-website-issues-category/173)

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**Author:** [@viktorbenei](https://discuss.bitrise.io/u/viktorbenei)\
**Replies:** 0

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Report issues related to the Bitrise.io website here.

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## [No such module 'OneSignal'](https://discuss.bitrise.io/t/no-such-module-onesignal/20202)

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**Author:** [@Wealth8](https://discuss.bitrise.io/u/Wealth8)\
**Replies:** 0\
**Last updated:** [May 24, 2022, 1:42pm UTC](https://discuss.bitrise.io/t/no-such-module-onesignal/20202 "2022-05-24T13:42:05Z")

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In the Xcode archive step of deploying a React Native app, I get a “:x: /Users/\[REDACTED\]/git/ios/OneSignalNotificationServiceExtension/NotificationService.swift:3:8: no such module ‘OneSignal’ import OneSignal” error…

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## [Error when trying to save Bitrise.yml after updating](https://discuss.bitrise.io/t/error-when-trying-to-save-bitrise-yml-after-updating/19092)

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**Author:** [@ryandemayo](https://discuss.bitrise.io/u/ryandemayo)\
**Replies:** 0\
**Last updated:** [January 13, 2022, 5:34pm UTC](https://discuss.bitrise.io/t/error-when-trying-to-save-bitrise-yml-after-updating/19092 "2022-01-13T17:34:26Z")

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Seeing this error when attempting to save Bitrise.yml after updating it. Any idea why this is happening?

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## [Urgent - Can't Start Build after transferring Ownership](https://discuss.bitrise.io/t/urgent-cant-start-build-after-transferring-ownership/1494)

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**Author:** [@juliancmg](https://discuss.bitrise.io/u/juliancmg)\
**Replies:** 5\
**Last updated:** [December 30, 2021, 4:39am UTC](https://discuss.bitrise.io/t/urgent-cant-start-build-after-transferring-ownership/1494 "2021-12-30T04:39:45Z")

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Hello, We recently switched to Bitrise.io . The organization was created, and I was invited to join the organization. After this, I transferred ownership of the app to the Organization. Now, I cannot trigger builds and…

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## [Stack define in bitrise.yml fetch from repository doesn't affect](https://discuss.bitrise.io/t/stack-define-in-bitrise-yml-fetch-from-repository-doesnt-affect/18227)

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**Author:** [@chinh.ngo](https://discuss.bitrise.io/u/chinh.ngo)\
**Replies:** 2\
**Last updated:** [November 10, 2021, 10:49am UTC](https://discuss.bitrise.io/t/stack-define-in-bitrise-yml-fetch-from-repository-doesnt-affect/18227 "2021-11-10T10:49:41Z")

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I have updated the stack in the bitrise.yml and we use fetch from the repository but it doesn’t affect. We need to go to Workflow → Stack in Bitrise UI to change it. When changing it, it warns that the stack needs to be …

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## [Trigger tag does not seem to launch Workflow](https://discuss.bitrise.io/t/trigger-tag-does-not-seem-to-launch-workflow/17934)

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**Author:** [@xaviermarchal](https://discuss.bitrise.io/u/xaviermarchal)\
**Replies:** 1\
**Last updated:** [September 15, 2021, 10:12am UTC](https://discuss.bitrise.io/t/trigger-tag-does-not-seem-to-launch-workflow/17934 "2021-09-15T10:12:31Z")

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Hello, In my project, we are using the bitrise.io website to define our workflow and triggers, and we are connected to Gitlab. We have a push trigger that launch a workflow, that definitely works good for that part. Y…

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## [Bitrise unable to provide build status to Bitbucket Cloud](https://discuss.bitrise.io/t/bitrise-unable-to-provide-build-status-to-bitbucket-cloud/17893)

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**Author:** [@kpowroznik-oanda](https://discuss.bitrise.io/u/kpowroznik-oanda)\
**Replies:** 1\
**Last updated:** [September 7, 2021, 5:47pm UTC](https://discuss.bitrise.io/t/bitrise-unable-to-provide-build-status-to-bitbucket-cloud/17893 "2021-09-07T17:47:29Z")

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Hi, I have an issue with build checks. I set my account as Service credential User, test connection (green info, everything is fine), but while build I get a warning “Unable to send build status back to Bitbucket”. For …

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## [Submitting a request - selecting an organization is mandatory](https://discuss.bitrise.io/t/submitting-a-request-selecting-an-organization-is-mandatory/17725)

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**Author:** [@adam.ivancza](https://discuss.bitrise.io/u/adam.ivancza)\
**Replies:** 2\
**Last updated:** [August 23, 2021, 2:33pm UTC](https://discuss.bitrise.io/t/submitting-a-request-selecting-an-organization-is-mandatory/17725 "2021-08-23T14:33:08Z")

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When I submit a request I have to select an Organization that I’m assocating the request with. However as I’m working with multiple clients and only some of them has an Organisation account this is looking a bit confusin…

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## [Unable to update Account Settings](https://discuss.bitrise.io/t/unable-to-update-account-settings/17239)

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**Author:** [@Jelzon](https://discuss.bitrise.io/u/Jelzon)\
**Replies:** 5\
**Last updated:** [July 1, 2021, 11:55am UTC](https://discuss.bitrise.io/t/unable-to-update-account-settings/17239 "2021-07-01T11:55:24Z")

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Hello, I’m unable to update my email address on the Account Settings page. I’m getting a generic “Update failed, something went wrong” error.

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## [Waiting for worker](https://discuss.bitrise.io/t/waiting-for-worker/17032)

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**Author:** [@phong.le](https://discuss.bitrise.io/u/phong.le)\
**Replies:** 4\
**Last updated:** [June 7, 2021, 4:33pm UTC](https://discuss.bitrise.io/t/waiting-for-worker/17032 "2021-06-07T16:33:14Z")

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Hi. I started a build, but the build always with the status “Waiting for worker” - “Looks like everyone is building like crazy so there aren’t any workers left. Please hang tight for a bit.” I waited for more than 1 hou…

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## [Constant waiting for worker again](https://discuss.bitrise.io/t/constant-waiting-for-worker-again/16969)

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**Author:** [@criss](https://discuss.bitrise.io/u/criss)\
**Replies:** 0\
**Last updated:** [May 26, 2021, 3:26pm UTC](https://discuss.bitrise.io/t/constant-waiting-for-worker-again/16969 "2021-05-26T15:26:48Z")

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We are having this same issue that someone else reported back in march and was closed in April, guessing this was closed but not fixed. Waiting 20minutes for a worked, what’s that all about? what are we paying for?

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## [Randomly unable to load Test Results](https://discuss.bitrise.io/t/randomly-unable-to-load-test-results/16627)

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**Author:** [@danieljette](https://discuss.bitrise.io/u/danieljette)\
**Replies:** 3\
**Last updated:** [May 19, 2021, 6:40am UTC](https://discuss.bitrise.io/t/randomly-unable-to-load-test-results/16627 "2021-05-19T06:40:00Z")

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Hello, My team uses the Test Results (addons-testing.bitrise.io) feature with our CI builds. We have no issues viewing any of the main build logs (e.g. https://app.bitrise.io/build/\<\<build\_slug\>\>#?tab=log), but we freq…

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## [Constant waiting for worker](https://discuss.bitrise.io/t/constant-waiting-for-worker/16264)

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**Author:** [@RyanCrandall](https://discuss.bitrise.io/u/RyanCrandall)\
**Replies:** 1\
**Last updated:** [March 26, 2021, 3:09pm UTC](https://discuss.bitrise.io/t/constant-waiting-for-worker/16264 "2021-03-26T15:09:40Z")

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I used to barely see this issue, but now I have been seeing it everyday for the last week on like half of my builds? Anyone know what is going on that’s making bitrise’s capacity so full lately? And anyone else having th…

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## [Unable to login with Firefox 85 for macOS Catalina](https://discuss.bitrise.io/t/unable-to-login-with-firefox-85-for-macos-catalina/15626)

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**Author:** [@johnnyk529](https://discuss.bitrise.io/u/johnnyk529)\
**Replies:** 2\
**Last updated:** [February 24, 2021, 3:37pm UTC](https://discuss.bitrise.io/t/unable-to-login-with-firefox-85-for-macos-catalina/15626 "2021-02-24T15:37:59Z")

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Hello is anyone having this issue where the login screen for bitrise just keeps refreshing over and over not allowing you to login with Firefox 85 on macOS Catalina?

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## [Unable to add existing user to app](https://discuss.bitrise.io/t/unable-to-add-existing-user-to-app/15727)

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**Author:** [@johnnyk529](https://discuss.bitrise.io/u/johnnyk529)\
**Replies:** 1\
**Last updated:** [February 12, 2021, 1:29am UTC](https://discuss.bitrise.io/t/unable-to-add-existing-user-to-app/15727 "2021-02-12T01:29:49Z")

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It seems that I am unable to add an existing user to an app. When entering their email, selecting the role and grant access buttons I get an error saying that the email already exists. I know it already exist since I g…

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## [Scheduled builds won't run](https://discuss.bitrise.io/t/scheduled-builds-wont-run/15401)

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**Author:** [@norbertpometkoshape](https://discuss.bitrise.io/u/norbertpometkoshape)\
**Replies:** 1\
**Last updated:** [January 20, 2021, 7:03pm UTC](https://discuss.bitrise.io/t/scheduled-builds-wont-run/15401 "2021-01-20T19:03:37Z")

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I have scheduled a daily build, if I trigger it manually with the “Trigger now” button it works perfectly, however whenever it should be started scheduled I get the following in the activity log every time and it won’t s…

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## [Request for devcenter documentation update](https://discuss.bitrise.io/t/request-for-devcenter-documentation-update/15096)

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**Author:** [@anuerind](https://discuss.bitrise.io/u/anuerind)\
**Replies:** 1\
**Last updated:** [December 15, 2020, 8:03pm UTC](https://discuss.bitrise.io/t/request-for-devcenter-documentation-update/15096 "2020-12-15T20:03:28Z")

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Please add https://app.bitrise.io/integrations/steps in the devcenter links. I only came about the link from the support ticket that I logged, and i dont remember encountering it in the step section of the documentation. …

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## [Spelling error at app.bitrise.io/me/profile#/billing](https://discuss.bitrise.io/t/spelling-error-at-app-bitrise-io-me-profile-billing/14844)

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**Author:** [@gregory-hk](https://discuss.bitrise.io/u/gregory-hk)\
**Replies:** 1\
**Last updated:** [December 2, 2020, 6:40pm UTC](https://discuss.bitrise.io/t/spelling-error-at-app-bitrise-io-me-profile-billing/14844 "2020-12-02T18:40:22Z")

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at: https://app.bitrise.io/me/profile#/billing Add-on subscriptions \> Ship \> Manage Continous Deployment of your app Continous should be Continuous

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## [App not loading in dashboard](https://discuss.bitrise.io/t/app-not-loading-in-dashboard/14795)

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**Author:** [@rnandhakumar](https://discuss.bitrise.io/u/rnandhakumar)\
**Replies:** 1\
**Last updated:** [November 30, 2020, 5:02pm UTC](https://discuss.bitrise.io/t/app-not-loading-in-dashboard/14795 "2020-11-30T17:02:24Z")

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I am trying to generate a build but as soon as I log in to the website, the dashboard doesn’t show my app instead it shows timeout error dialog.

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## [Cancel previous builds for pull requests not working](https://discuss.bitrise.io/t/cancel-previous-builds-for-pull-requests-not-working/14082)

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**Author:** [@bdaniels](https://discuss.bitrise.io/u/bdaniels)\
**Replies:** 3\
**Last updated:** [October 12, 2020, 7:54pm UTC](https://discuss.bitrise.io/t/cancel-previous-builds-for-pull-requests-not-working/14082 "2020-10-12T19:54:19Z")

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The Cancel previous builds for pull requests is not working. I have to go in and manually abort previous builds. Pull Requests Will cancel all previous builds for Pull Requests and all related Pushes

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## [Website typo](https://discuss.bitrise.io/t/website-typo/14187)

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**Author:** [@mmcnamara\_traeger](https://discuss.bitrise.io/u/mmcnamara_traeger)\
**Replies:** 1\
**Last updated:** [October 8, 2020, 6:49pm UTC](https://discuss.bitrise.io/t/website-typo/14187 "2020-10-08T18:49:45Z")

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:laughing:

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## [Remote access not working](https://discuss.bitrise.io/t/remote-access-not-working/14004)

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**Author:** [@garvankeeley](https://discuss.bitrise.io/u/garvankeeley)\
**Replies:** 2\
**Last updated:** [September 9, 2020, 10:47pm UTC](https://discuss.bitrise.io/t/remote-access-not-working/14004 "2020-09-09T22:47:44Z")

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Is this down? Both VNC and ssh are failing to connect for the last hour. SSH connects but the password doesn’t work, and VNC fails to connect. EDIT: is working again now

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## [Issues Integrating an AWS CodeCommit repository to Bitrise](https://discuss.bitrise.io/t/issues-integrating-an-aws-codecommit-repository-to-bitrise/13604)

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**Author:** [@ek-mm](https://discuss.bitrise.io/u/ek-mm)\
**Replies:** 3\
**Last updated:** [July 16, 2020, 7:25am UTC](https://discuss.bitrise.io/t/issues-integrating-an-aws-codecommit-repository-to-bitrise/13604 "2020-07-16T07:25:36Z")

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I have attempted to setup Bitrise with a React Native project hosted on AWS CodeCommit following these docs: With the public key being attached to the AWS IAM user for Bitrise. I have just given this user the permis…

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## [When clicking on "Load More..." button, it shows same list of apps again and again](https://discuss.bitrise.io/t/when-clicking-on-load-more-button-it-shows-same-list-of-apps-again-and-again/12853)

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**Author:** [@sjun](https://discuss.bitrise.io/u/sjun)\
**Replies:** 5\
**Last updated:** [July 2, 2020, 10:22am UTC](https://discuss.bitrise.io/t/when-clicking-on-load-more-button-it-shows-same-list-of-apps-again-and-again/12853 "2020-07-02T10:22:54Z")

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When clicking on “Load More…” button, it shows same list of apps again and again. For example, if we had following apps, A B C D Then if we press “Load More…” button, it shows same app list twice, even though we ha…

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## [Issues with iTunes Connect Deployment](https://discuss.bitrise.io/t/issues-with-itunes-connect-deployment/12920)

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**Author:** [@rpmobile](https://discuss.bitrise.io/u/rpmobile)\
**Replies:** 2\
**Last updated:** [June 29, 2020, 9:10pm UTC](https://discuss.bitrise.io/t/issues-with-itunes-connect-deployment/12920 "2020-06-29T21:10:27Z")

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Hello, I’m not sure what we’re doing wrong but we cannot seem to get iTunes deployment to work. Attempt 1 We specified iTunes email + password via secrets Build failed with a “We are unable to create an authentication…

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## [Can'r Manually add device in Safari Browser](https://discuss.bitrise.io/t/canr-manually-add-device-in-safari-browser/13375)

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**Author:** [@roma-herman](https://discuss.bitrise.io/u/roma-herman)\
**Replies:** 0\
**Last updated:** [June 17, 2020, 7:56am UTC](https://discuss.bitrise.io/t/canr-manually-add-device-in-safari-browser/13375 "2020-06-17T07:56:59Z")

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Hello UPDATE Issue was easily solved by manually adding user’s UDID. Problem was that “Register Manually” button doesn’t appear in Safari browser. Once I opened Bitrise in Chrome I saw this button and added new test u…

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## [Cannot connect Apple Developer account](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859)

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**Author:** [@guykogus](https://discuss.bitrise.io/u/guykogus)\
**Replies:** 1\
**Last updated:** [May 27, 2020, 10:01am UTC](https://discuss.bitrise.io/t/cannot-connect-apple-developer-account/12859 "2020-05-27T10:01:33Z")

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When I try and connect my Apple Developer account I get the error message: Error connecting to apple developer portal. Your Apple ID or password was incorrect I’m trying to sign in using my personal email, which has …

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## [Cannot link Apple Developer account](https://discuss.bitrise.io/t/cannot-link-apple-developer-account/12765)

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**Author:** [@rpmobile](https://discuss.bitrise.io/u/rpmobile)\
**Replies:** 2\
**Last updated:** [April 30, 2020, 4:52pm UTC](https://discuss.bitrise.io/t/cannot-link-apple-developer-account/12765 "2020-04-30T16:52:48Z")

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I cannot seem to get Bitrise to accept my Apple Developer account. I have tried to Connect it, but it fails at the 2FA stage. I can confirm that the user account, password and the code received by SMS are all being ente…

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## [Workflow editor overwrites incorrect step](https://discuss.bitrise.io/t/workflow-editor-overwrites-incorrect-step/12655)

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**Author:** [@lopsae](https://discuss.bitrise.io/u/lopsae)\
**Replies:** 1\
**Last updated:** [April 24, 2020, 12:24pm UTC](https://discuss.bitrise.io/t/workflow-editor-overwrites-incorrect-step/12655 "2020-04-24T12:24:14Z")

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Using the workflow editor I the following happens: select a specific step, without modifying the Save button enables, signaling there was a change press the Save button to save the change inspect the bitrise.yml direct…

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