Unable to install Bundler gem "tlsv1 alert protocol version"

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1

Bitrise Build Issue Report template

Description of the issue

I’m following the instructions for Fastlane Export Issue by adding the script step to bitrise.yml with

sudo /usr/bin/gem install bundler

This step fails with

ERROR: Could not find a valid gem ‘bundler’ (>= 0), here is why:
Unable to download data from https://rubygems.org/ - SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert protocol version (https://rubygems.org/latest_specs.4.8.gz)

I came across this similar discussion, which was solved by Bitrise? Github status failing with tls version error

Environment:

Where did the issue happen?

“Xcode 9.2.x, on macOS 10.12 (Sierra)”

Which build Step causes the issue and which version of the step?

Custom script step

Reproducibility

  • Does a “Rebuild” help? (You can trigger a rebuild from the Build’s page, by clicking the “Rebuild” button in the top right corner of a finished build) : NO
  • Does a rebuild without caches help? (You can remove the Cache:Pull and Cache:Push steps temporarily to not to use the cache, or you can delete all the caches on the Settings tab of the app. :
  • Does the issue happen sporadically, or every time? : Every time
  • Does upgrading the build Step to the latest version help? : NO
  • When did the issue start? : Immediately

Build log

+------------------------------------------------------------------------------+

| (10) Update Ruby bundler                                                     |
+------------------------------------------------------------------------------+
| id: script                                                                   |
| version: 1.1.5                                                               |
| collection: https://github.com/bitrise-io/bitrise-steplib.git                |
| toolkit: bash                                                                |
| time: 2018-09-23T21:29:09-07:00                                              |
+------------------------------------------------------------------------------+
|                                                                              |
ERROR:  Could not find a valid gem 'bundler' (>= 0), here is why:
          Unable to download data from https://rubygems.org/ - SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert protocol version (https://rubygems.org/latest_specs.4.8.gz)
|                                                                              |
+---+---------------------------------------------------------------+----------+
| x | Update Ruby bundler (exit code: 2)                            | 3.59 sec |
+---+---------------------------------------------------------------+----------+
| Issue tracker: https://github.com/bitrise-io/steps-script/issues             |
| Source: https://github.com/bitrise-io/steps-script                           |
+---+---------------------------------------------------------------+----------+
2

Hi @lkauler,

Sorry to hear about this issue. Can you please send us a link to your build directly, so we are able to see the whole thing?

3

Example build is https://app.bitrise.io/build/f4b33185973c53aa

I did find this alternative install script which did work fine.

I made progress afterward. Turns out I didn’t need a newer Bundler (so I removed the script step) but Fastlane 2.105.0 which was in our gemfile was removed by that team from Rubygems (because they released 2.105.1 hotfix).

Cheers

1 Like
4

Thanks for letting us know!

Glad to hear you’ve resolved this quickly :blush:

1 Like
5

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